Hotel technology is becoming more intertwined with the guest experience as hoteliers look to meet guest demands in an ever-growing marketplace. Beyond the obvious need for fast Wi-Fi, guests want more technology at hotels. The new rule of thumb is that they want at least what they have at home. For example, some branded hotel invested money in their locks. Mobile check-in and keyless entry will be popular in the trend.
It is a time filled of change and revolution.